55ww Privacy Policy — How Safe Is Your Data with Us

1 What information do we collect?

55ww collects only the information required to operate the platform, ensure member safety, and meet legal obligations. No unnecessary data is collected.

Information collected at registration

• Full name and date of birth.
• Mobile number and email address.
• Residential address (division and district).
• Preferred payment method details (bKash or Nagad number).

Information Collected During KYC Verification

• National ID number and photo.
• A selfie or passport-sized photograph.
• Bank statements or proof of payment may be required where applicable.

Information collected automatically while using the platform

• IP address and device type.
• Browser and operating system information.
• A log of which pages you visited on the site and how long you spent on each.
• Date and time of logins and logouts.
• Betting and gaming history.
• Deposit and withdrawal details.

2 How is the collected information used?

Every piece of information 55ww collects is used for a specific, limited purpose. Your data will never be used beyond what it was collected for.

Marketing Communications

55ww may send you promotional emails or SMS — but only if you gave your consent at registration. You can withdraw that consent at any time from your account settings. Withdrawing consent will stop marketing messages, though important account-related communications (such as transaction confirmations) will continue.

3 Sharing Data with Third Parties

55ww does not sell your personal data to advertisers or any third party for commercial purposes. However, limited information may be shared with trusted service providers as necessary to operate the platform.

When Information Is Shared

• Payment Processing: Necessary information is shared with payment platforms such as bKash and Nagad to complete transactions.
• Identity verification service: During the KYC process, required documents are verified through international verification services.
• Technology Service Provider: Limited data may be shared with trusted partners for hosting, cloud storage, and security services.
• Law Enforcement Agencies: Relevant data may be disclosed in response to a court order or valid legal request.
• Responsible Gaming organizations: In serious cases, information may be shared with partner organizations to protect the member's wellbeing.

Third-Party Accountability

All third parties that 55ww shares data with are bound by data protection agreements. Under these agreements, they may not use the data for their own purposes — it can only be used for the specific purposes defined by 55ww.

4 Cookie Policy — Why We Use Cookies

55ww's website and app use cookies — small data files stored in your browser that remember your preferences for future visits.

Types of cookies we use

• Essential cookies: These cookies are essential for keeping your login session active and maintaining platform security. They cannot be disabled.
• Functional Cookies: Remembers your language preference and layout settings. The platform still works without these, but you'll need to reconfigure your settings each time.
• Analytical Cookies: Used to understand which sections of the site are most visited. This information helps us improve our services.
• Security Cookies: Used to detect suspicious activity and prevent unauthorized access.

Cookie Settings

You can block or delete cookies from your browser settings. However, disabling essential cookies will prevent login and certain core features from working. The 55ww app also lets you manage cookie preferences directly from settings.

5 Data Protection Methods & Technology

55ww's data protection framework is built to the highest industry standards — covering not just technical safeguards, but operational security practices as well.

Technical Security Measures

• TLS 1.3 encryption is applied to all data transfers.
• Sensitive data stored in our databases is protected with AES-256 encryption.
• PCI DSS standards are followed for all payment data handling.
• Two-factor authentication (2FA) is available to all members.
• Regular security audits and vulnerability assessments are conducted.
• Automatic alerts are sent if any unusual login activity or transactions are detected on your account.

Procedural safeguards

• 55ww staff can only access specific data when required for work purposes.
• All staff have completed data protection training and have signed confidentiality agreements.
• In the event of a data breach, the relevant authorities will be notified within 72 hours in accordance with international regulations.

6 Your Rights Regarding Your Data

55ww believes you should have full control over your own data. You can exercise the following rights at any time.

Your Data Rights

• Right to know: You can request to see what information 55ww holds about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate or out of date.
• Right to Erasure: If you close your account, you may request the deletion of certain data — except for information that must be retained to meet legal requirements.
• Right to restrict processing: In certain circumstances, you can request that processing of your data be restricted.
• Right to Portability: You can receive a copy of your data in a structured, portable format.
• Right to object: You can object to your data being used for marketing or profiling purposes.

How to exercise your rights

To exercise any of the rights listed above Help Center Send a written request or email us: support@55ww.life. 55ww will respond within 30 days. For complex requests, additional time may be needed, but the member will be notified accordingly.

Identity verification may be required during the request process — this is done solely to prevent unauthorized changes to your account.

7 How long is data retained?

55ww does not retain data longer than necessary. Specific retention periods are defined for each category of information.

Data Retention Policy

• Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction Records: 7 years — in accordance with financial regulatory authority guidelines.
• KYC Documents: 5 years after account closure.
• Support Chat Records: 3 years.
• Log Files & Technical Data: 12 months.
• Marketing preferences: Once consent is withdrawn, you are removed from the marketing list immediately.

Once the retention period expires, data is securely deleted or anonymised. This process runs automatically and is regularly verified through 55ww's internal audits.

8 Policy Changes & Updates

55ww may update this Privacy Policy from time to time — for example, in response to changes in law, new technologies, or the addition of new services.

How We Notify You of Changes

• Members will be notified of any significant changes via their registered email or push notifications.
• The date of the latest update is always displayed at the top of the page.
• Summary of Key Changes from the Previous Version Help Center Available.

What You Should Do When Changes Occur

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. If you do not agree with the changes, Help Center notify us or submit a request to close your account.